Payment Security and Refunds
Payment & Card Security
Entrusting payment details to any organisation in 2021 is an important decision.
We don’t expect you to take this decision lightly.
And we’ll be honest, we’re not suited to handle your credit card details.
So we don’t. Ever.
Instead we entrust all payment details with our 2 payment providers:
Both of these are long-established payment processors. All your payment details are sent directly to them and handled only by them – we never see any of it. They just send us a unique code that we can use inside our systems manage payments.
If you have disputes with a payment, they have great processes in-place to protect customers, so you can rest assured that you’re protected.
We simply want you to be absolutely delighted with your purchase.
We understand that sometimes you buy something and it’s not quite what you thought it was.
We’ll refund any purchase, no questions asked, within 30 days of a purchase.
If it’s after 30 days, or it’s a renewal/upgrade, please contact us to chat about it.
[Terms and Conditions]